Coronavirus Resources and Information

Although restrictions are beginning to ease, the State of North Carolina recommends maintaining safe social distancing and the use of masks to prevent the spread of COVID in our state.

Funds donated to United Way’s COVID-19 Community Relief Fund have been distributed to local groups providing much-needed food assistance to those affected by Coronavirus. These include Religious Community Services in New Bern, Hope Mission Soup Kitchen in Morehead City, Pamlico County Fishes and Loaves in Oriental and The Filling Station in Pollocksville. Funds were also distributed to Catholic Charities for rent and utility assistance.

We appreciate our non-profit agencies, the service providers and essential workers who are keeping our communities fed, healthy, and informed as we go through these challenging times.

Below you will find information about state and local resources that may help you during this time.

Anyone in Need of Medical Attention:
If you think you may have been exposed to COVID-19 (Coronavirus) and develop symptoms, you may need to seek medical attention. North Carolina’s Department of Health and Human Services has set up a COVID-19 hotline that is staffed by trained medical professionals. Should you have any questions or concerns about the Coronavirus, please call: 866-462-3821.

Anyone in Need of Assistance:
NC 2-1-1, a statewide United Way-funded hotline that serves as an information and referral service system for people in need, will continue to support callers needing access to health and human services resources such as food, financial assistance, and other basic needs throughout this epidemic. Should you need assistance, please call: 2-1-1. This service is free, confidential, and available in many languages 24/7, 365 days a year. Additional information is also available at

Governor Cooper recently announced the opening of the NC HOPE Program (Housing Opportunity and Prevention of Evictions).  This statewide program offers renters in all 100 counties who have fallen behind on rent and/or utility payments due to the impact of COVID-19 the opportunity to apply for financial assistance to help with up to six months of rent and/or utility bills.  Renters in North Carolina can apply for the program online , or if they do not have internet or need assistance with the application, they can simply dial 2-1-1 or 888-892-1162 to speak with an NC 211 Intake Specialist who will help complete the application. Important Note:  The NC 211 Intake Specialists for HOPE are available between the hours of 7:00 AM and 6:00 PM Monday through Friday.  The only 24 hours access for applying for HOPE is through the on-line application. Community Partner organizations all across the state will work with applicants to complete the process and determine award eligibility and amount.

In his remarks, Governor Cooper said, “I am grateful for the efforts of the Urestatewide program like HOPE would not be possible without the on-going support of each of our United Ways who have built the strong infrastructure for the NC 211 system."

Personal Safety Guidelines and Confirmed COVID-19 Cases:
The US Centers for Disease Control and Prevention has issued several guidelines to limit travel, gatherings and social distancing. The CDC has launched a website, that details these guidelines and provides an updated account of confirmed COVID-19 cases and their locations.  

Community Partners and Agencies:
We recognize that the Coronavirus could potentially impact the people we serve. If you’re planning to add programming to support people, please reach out to NC 2-1-1 with that information by filling out a Google form HERE. They’re collecting statewide economic hardship resources so that they can best direct people to the places best suited to support them.

Corporate Partners:
United Way team members are continuing to work and remain committed to supporting your impact needs. We will not be hosting any volunteer events until further notice.

United Way of Coastal Carolina Office Update:

UW Staff will be working remotely during North Carolina’s Phase 3 Guidelines that will be in effect through October 23, 2020. United Way team members will be returning phone calls and emails. All meetings and other gatherings at the United Way office are cancelled at this time.  Please call our office at 252-637-2460 or check our Facebook page for the most current information.

Here are some other resources that may provide additional information:

Phase 3 Guidelines in North Carolina

Centers for Disease Control and Prevention

North Carolina Department of Health and Human Services

North Carolina Emergency Management

Carteret County Schools
Craven County Schools
Jones County Schools
Pamlico County Schools

Carolina East Medical Center

Carteret General Hospital

American Red Cross - Coronavirus Preparedness

Craven Community College Small Business Center (SBA Loan Information for Small Business Owners)

Carteret County Updates

Craven County Updates

Jones County Updates

Pamlico County Updates

Carteret News Times

New Bern Sun Journal